Help

 

Question categories

Simply click on the links below or scroll down the list. Hopefully you'll find the answers to your questions. If not give us a call on 0845 313 8385.

 
  • What's Junction49 all about?
    What is Junction49?

    If you're aged 14-25 Junction49 is here to help you set up your own projects, campaigns or events about issues that matter to you.

    Best of all, the dedicated Junction49 helpdesk team will give you tailored advice and support to get your idea off the ground.

    We're an online community so it's easy for you to connect with other people, ask for help and inspire each other.  So what are you waiting for? Take a look around and get started.

    How do I contact Junction49?

    You can contact us by:

    Phone: 0845 313 8385
    Email help@junction49.co.uk

    Or by contacting one of the Helpdesk Team on the Junction49 site.

    Who is Junction49 for?

    Anyone aged 14-25 who lives in the UK.

    Does Junction49 provide funding?

    Not at the moment, but we can help you find funding opportunities and apply for them.

    In some areas we have worked with universities and community organisations and small pots of money have been available. . Check out the Programmes page for more information.

    How is Junction49 funded?

    Junction49 is run by the national volunteering charity TimeBank. It was set up with funding from T-Mobile and v. The Junction49 Facilitators project was funded by The Learning Revolution: Transformation Fund. Partnerships like these are empowering young people across England to find a voice and make a difference in their communities.

    Why should I use Junction49?

    There are different ways to make a difference in the world. Lots of organisations are asking for your help. Perhaps none of these opportunities are for you.  The difference about us is that we are led by what young people want. Junction49 helps you do something YOU want to do and get your mates to help!

  • How do I use the site?
    I lost my password

    You need to be registered to post ideas and actions or to comment. If you've lost your password click here and follow the instructions to reset it. If you're still having problems, contact us and we can help!

    I found a bug! / Something isn't quite right!

    We need your help to stamp out those bugs. Please let us know and we will sort it out as soon as possible.

    Before contacting us, if you could collect the following information it would be really really helpful:

    1) The web page that gave you the problem
    2) If you know, are you using a Windows PC, Mac or Linux machine?
    3) What browser you're using (eg Internet Explorer, Firefox, Safari etc)

    Don't worry, we're not going to get all geeky on you and we don't bite, we just want to offer you the best service that we can. Your successful use of the site means a successful site.

    Where do I add an action?

    If you're not sure what an action is, scroll down to the ‘About Ideas and Actions' section below.

    Before you can add an action, you need to create an idea to group actions around. Next, click on the button below your idea's photo called ‘Add an action' and follow the instructions.

    How do I add a picture to my idea?

    You can attach a picture to your idea by uploading one from your computer or finding one of yours on the photo-sharing site flickr. You can upload them one by one to Junction49 or attach an existing flickr set you've already made.

    How can I stop messages from ideas I'm part of

    Junction49 tries to keep you up to date with the ideas that you're part of or following. To stop watching an idea, log in and go to your profile, find your favourites and click the stop watching feature next to the idea you want to stop watching.

  • What are ideas and actions?
    What is an idea?

    An idea can be big or small, inspired by someone else or completely new and different. You can post anything from a thought you had the other day at the bus stop to a project that you've already set up. Once you've posted your idea you get your own page on the site and a diary to chart your progress and keep everyone up to date.

    Note that your idea should be led by young people, and you need to be 14-25 to submit an idea.

    Here at Junction49 we want to support all young people to make a difference.

     

    To do this we will:

    - Support you to develop and plan your project.

    - Signpost you to available funding opportunities and support you in applying for funding.

    - Help you to get in touch with other Junction49ers.

    - Give you your own webpage with a gallery and diary to help you plan, track and showcase your ideas.

     

    All we ask is that your project:

    - Is led by young people (you need to be 14-25 to submit your idea).

    - Tackles the issues that matters to you.

    - Benefits your community, or raises awareness of an issue or cause.

    - Promotes a positive image of young people.

    - Supports and inspires others to make a difference.

    - Doesn't promote a religious belief or political group.

    - Isn't used to benefit an individual or organisation financially, with the exception of a registered charity.

    - Doesn't discriminate against anyone

    - Is safe and will not endanger or injure people, or their environment

    Go ahead, submit your idea and let the creative juices flow...

    What is an action?

    When you post an idea there will be things that need doing to turn it into reality. We call these ‘actions' - they're a kind of ‘to do' list of what needs to be done.

    You need to have an idea before you can create the actions associated with it. Your idea is the inspiration, the background, the info that lets everyone know what's making you tick. The actions are the nitty-gritty - when, how many, which skills and exactly what help do you need...they are a tool to help you make sure your idea gets turned into reality smoothly - actions are your call to other young people for help!

    For example, an idea could be getting more young people to volunteer to run your youth group, and an action is that you are looking for 2 people next Tuesday. Or your idea is running football sessions in your local area, and an action is to find someone who knows where you can buy cheap footballs.

    Any Junction49er can grab an action.

    What if I don’t have an idea of my own?

    Check out the other ideas on the site - you can search for particular types of ideas and actions and offer your help by commenting, or just have a look and see if inspiration arrives! Junction49 also runs idea generation sessions - contact us for more details and to see if we could run one in your area. Junction49 is all about youth-led action - this is your chance to do what YOU want!